Privacy Policy

MTD Actuator Valve Inc. (“we,” “us,” or “the Company”) understands the importance of your privacy and respects it. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (www.mtd-actuator.com), inquire about our products, or use our services.

1. Information We Collect

When you interact with us, we may collect the following types of information:

• Identity & Contact Information: When you fill out inquiry forms, subscribe to newsletters, or contact us, you may provide your name, email address, phone number, company name, and country/region.
• Technical & Usage Data: This includes your IP address, browser type and version, time zone settings, operating system, as well as your browsing paths, time spent on the site, and viewed pages.
• Cookie Data: We use cookies and similar tracking technologies to optimize your browsing experience and analyze website traffic.

2. How We Use Your Information

The information we collect is used for the following legitimate purposes:

• To process your product inquiries and provide accurate quotes and technical support;
• To maintain and optimize our website, improving user browsing and interaction experiences;
• To send marketing emails regarding new products, technical articles, or corporate updates (with your consent, and you can unsubscribe at any time);
• To comply with legal and regulatory obligations or to respond to potential legal disputes.

3. Information Sharing & Disclosure

We are committed to not selling, renting, or illegally disclosing your personal information to any third parties. However, we may share information in the following circumstances:

• Service Providers: We may share information with third-party partners who assist us in operating our website or processing logistics, provided they strictly adhere to confidentiality obligations;
• Legal Requirements: We must legally disclose necessary information when required by law, administrative orders, or judicial authorities.

4. Data Security & Storage

We employ industry-standard physical, electronic, and managerial security measures to protect your data from unauthorized access, disclosure, or alteration. As we operate globally, your information may be transferred and stored in servers located where we conduct business. We ensure that data is adequately protected according to this Privacy Policy.

5. Your Rights

Depending on applicable data protection laws (such as GDPR), you have the following rights regarding your personal information:

• The right to access, correct, or request the deletion of your personal data held by us;
• The right to withdraw any consent previously given to us for data processing;
• The right to lodge a complaint with a relevant supervisory authority.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., social media plugins or logistics tracking systems). This Privacy Policy does not apply to those third-party websites, and we recommend carefully reading the privacy statements of each visited site upon leaving www.mtd-actuator.com.

7. Policy Updates

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will be revised. We recommend reviewing this page periodically for the latest terms.